ABAP Codes
Runtime/Database/Logs
Jobs or Events
User Administration
Paths and Correction
Batch Inputs
Spool
Introduction to ERP
Business Process Integration
History of ERP
Functions of ERP
Advantages and Disadvantages of ERP
ERP Functional Areas
ERP Packages
FICO (Finance and Controlling)
SD (Sales and Distribution)
SAP MM (Material Management)
SRM ( Supplier Relationship Management)
CRM (Customer Relationship Management)
SAP LE (Logistics Execution)
SAP HR (Human Resource)
SAP R/3
SAP Client Introduction
SAP R/3 Delivered clients
System Requirements
Installation Activities
Introduction to SAP NetWeaver
SAP Net Weaver Components
SAP Net Weaver Tools
SAP Net Weaver Applications
Standard Toolbar
Command Field Navigation
Application Toolbar
Title Bar
Status Bar
SAP Menu Bar
SAP Navigation Area
SAP services and support help you to keep your systems running with high performance. They offer more value to you with your existing as well as new software with SAP support. SAP offers a wide range of support services like embedded teams, remote technology support, long term plans, self-service portal etc.
SAP Digital Business Services – These services from SAP can support your project solution journey at each and every step through digital service. Starting from the services, including the strategy to implementation and beyond implementation.
SAP Solution Manager – It helps you to manage your SAP and non-SAP applications with ease throughout their lifecycles. Solution manager or SOLMAN includes all tools, processes, and services to support your IT landscape.
For support and maintenance, SAP provides below support and services:
SAP Preferred Care - This support service offers the technology support at a personal level and a customer success manager works with you. He helps you to enhance issue resolution processes, keep your system running, and improve in-house product knowledge.
SAP Enterprise Support – It offers remote and proactive support for all the IT landscapes, either cloud or on-premises, from the starting day and covers your entire solution lifecycle.
SAP also has SAP Support portal that provides below services to the customers and partners.
Find Solutions – SAP portal allows you to search for solutions to your issues that you are facing with SAP products.
Contact Support – You can report an incident to product support if you can’t find a solution on SAP support portal online.
Download Software – Access the center service allows you to visit SAP download center to order or download any SAP software.
Manage Users – If you are a manager or admin, you can use self-service tool to manage all the users access that is allowed to use your enterprise applications.
So, SAP offers a wide range of support and services with its remote support, digital support, and personalized support.
Don't miss out!
Study Material